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Shipping & Returns

Shipping:
Products are usually shipped within 1-2 days of order & payment confirmation.  Payments by Paypal's e-check system will be delayed until the payment has been cleared by Paypal.  Packages being shipped by US Postal Service usually will contain tracking data. Since we are located in the mid-western region of the United States, most First Class Mail parcels take 3-5 days to most places within the United States. Priority Mail takes usually 2-4 days within the US. The postal system will not consider a package to be lost until 15 days has passed since the date of mailing.

Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. We have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. The recipient is the importer of record and must comply with all laws and regulations of the destination country.

Returns:
If an item is found to be defective, we will replace it by shipping a new copy.
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